Excursions & Activities 24/7 Sales

A 24/7 excursion sales channel that sells on its own, without staff

Alternative and autonomous experience sales channel for hotels and resorts: guests book tours, excursions, parks, transfers, and tickets from the webapp at any hour, without going through the excursion desk or reception. HotelBeds catalog with real-time availability. Sells 24/7 without dedicated staff. 30% commission for the hotel at zero cost. Hoteligy manages guest support via WhatsApp. Complements in-person sales without competing.

The problem

Is your hotel missing out on excursion revenue or struggling to manage them?

Revenue you're not generating

Guests book excursions on Viator or GetYourGuide without the hotel earning anything. The excursion desk only sells during limited hours. Without an alternative 24/7 sales channel, you lose commissions every night.

Management that requires dedicated staff

Managing local providers, negotiating prices, coordinating pickups, and handling complaints requires dedicated staff. With an autonomous sales channel that sells without staff, the hotel doesn't need to invest resources.

Liability and quality risk

If you contract local providers directly, you assume responsibility for their quality and safety. HotelBeds vets providers with liability insurance. The hotel assumes no risk.

The destination doesn't sell itself

Without an excursion catalog on the webapp, guests don't discover what to do at the destination. A marketplace that sells 24/7 complements the excursion desk and reception without competing.

Own management vs Hoteligy Excursion Marketplace

Local providers Hoteligy + HotelBeds
Cost Negotiation, contracts, staff Zero activation cost. No provider contracts, no dedicated staff
Catalog Limited to local providers Complete HotelBeds catalog: tours, parks, transfers, tickets, travel
Availability Confirm by phone or email Real-time availability via direct HotelBeds API
Guest support Hotel handles complaints and changes Hoteligy WhatsApp: bookings, cancellations, and claims managed
Liability Hotel assumes the risk HotelBeds vets providers with liability insurance
Revenue Negotiate commission per provider Automatic 30% commission for the hotel on every sale
Effort Full management by the hotel Zero management: Hoteligy handles everything, the hotel just collects

Over 500 hotels trust Hoteligy

Features

Everything you need to sell destination experiences at your hotel

Direct HotelBeds integration

Complete catalog of excursions, tours, theme parks, transfers, tickets, and even travel. Direct HotelBeds API with real-time availability, updated pricing, and globally vetted providers with liability insurance.

30% commission for the hotel, zero cost

The hotel pays nothing to activate the module. From each excursion or activity sale, the hotel keeps 30% of the commission. Hoteligy manages the rest: intermediation, Stripe payment, customer support, and monthly settlement.

Guest support via WhatsApp

Hoteligy's experiences department supports guests via WhatsApp: requests, cancellations, changes, and claims. The hotel doesn't have to worry about operational management. Professional support at no extra cost.

Visual catalog with photos and videos

Each experience with photos, videos, detailed description, pricing, duration, pickup point, and cancellation policy. Guests see everything before booking. Catalog curated by HotelBeds.

Filters by type and destination

Guests filter by activity type (tours, parks, transfers, tickets), price, duration, and rating. The hotel's destination is auto-activated to show only relevant activities.

Secure gateway payment

Guests pay by card through Stripe or similar gateway. Payment goes to Hoteligy, which settles the hotel's commission monthly. Secure, transparent, zero hotel management.

Veto unwanted excursions

The hotel can veto excursions or activities they don't want to offer guests. Full control over the catalog visible on the webapp without affecting the rest of the marketplace.

Price customization

For some excursions the hotel can customize the final guest price. Flexibility to adjust margins on specific destination activities.

Sales and commission dashboard

The hotel views all bookings, excursion costs, gateway commissions, net profit, and their 30% commission. Status per request: confirmed, cancelled, completed. Full financial visibility.

Transparent cancellation policies

Each excursion shows its cancellation policy before purchase. Free cancellation, deadline-based, or non-refundable depending on provider. Full transparency for guests.

Destination activation

The hotel's destination is configured (Cancun, Tenerife, Punta Cana...) and the HotelBeds catalog automatically shows all available experiences in that area.

How it works

See the hotel excursion and experience marketplace in action

Video coming soon

Want to see which excursions are available at your destination?

We'll show you the real HotelBeds catalog for your area with prices and commissions.

Request demo
Benefits

What does your hotel gain?

24/7 sales channel that generates revenue without staff

Sell excursions at 2am, on Sundays, or when the excursion desk is closed. 30% commission per autonomous sale. An alternative channel that complements in-person sales and generates extra revenue 24/7 without investing in staff.

Zero effort, fully managed by Hoteligy

Hoteligy manages intermediation, guest WhatsApp support, cancellations, claims, and monthly settlement. The hotel dedicates no staff or resources. Sales work autonomously.

Perfect complement to reception and excursion desk

Doesn't replace in-person sales, it complements them. Guests who don't want to queue at the excursion desk or discover an activity at night can book directly from the webapp. More touchpoints, more sales.

Ecosystem

Excursions integrated into the hotel's digital experience

Guests discover experiences on the webapp, receive promotions via in-stay marketing, ask the chatbot, and also book from the corporate app.

"We activated excursions on the webapp at no cost. In 3 months the hotel generated over €5,000 in commissions without lifting a finger. Hoteligy manages everything: bookings, cancellations, and customer support via WhatsApp."

General Manager

4★ All Inclusive Resort, Riviera Maya

Frequently asked questions about excursions and activities for hotels

How much does it cost to activate the excursions module?

Zero. No activation cost, no monthly fee. Hoteligy activates the HotelBeds catalog on the hotel's webapp at no charge. Commission is only charged when a sale is generated.

How are commissions shared?

From each sale, the hotel keeps 30% of the profit. Hoteligy manages the rest: HotelBeds intermediation, gateway payment, customer support, and settlement. Paid monthly or deducted from Hoteligy services.

What types of experiences are offered?

Everything HotelBeds offers: guided tours, excursions, theme parks, tickets, airport transfers, gastro experiences, water sports and activities. Even travel if available at the destination.

Is availability real-time?

Yes. Direct API integration with HotelBeds. Prices, availability, and conditions updated in real time. Guests only see what's actually available.

Who supports the guest?

Hoteligy's experiences department, through a dedicated WhatsApp channel. They handle requests, cancellations, changes, and claims. The hotel doesn't have to manage anything.

Are providers vetted?

Yes. HotelBeds vets the quality and safety of all providers worldwide. They include liability insurance. The hotel assumes no legal risk for service quality.

Can the hotel veto excursions?

Yes. If the hotel doesn't want to offer a specific excursion, they can veto it. Only approved experiences show in the hotel's catalog.

Can prices be customized?

For some excursions, yes. The hotel can adjust the final guest price to optimize margins on specific destination activities.

How does the guest pay?

By card through Stripe or similar gateway. Payment goes to Hoteligy, which manages settlement. Secure and transparent payment.

Is there a sales dashboard?

Yes. The hotel sees all bookings, excursion costs, gateway commissions, net profit, and their 30% commission. Status per booking: confirmed, cancelled, completed.

Is it activated by destination?

Yes. The hotel's destination is configured (Cancun, Tenerife, Punta Cana...) and the catalog automatically shows all HotelBeds experiences available in that area.

Will custom activities be available in the future?

Yes. Soon you'll be able to create activities outside the HotelBeds catalog managed directly by the hotel or other providers like Civitatis. That feature is in development.

Activate a 24/7 excursion sales channel with zero cost or staff

Request a demo and discover how the experience marketplace sells autonomously 24/7, complements your excursion desk, and generates commissions with no management or dedicated staff.

Integrates with your ecosystem

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